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Phone orders: «
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Tel: 970-667-2728
(US)
Tel: 001-970-667-2728 (International)
Customer
Service :
Caroline
Wilson - 970-667-2728
Ext. 353 Caroline@eldonjames.com
Dinah Walton -
970-667-2728
Ext. 360
Dinah@eldonjames.com
Robin Cooley -
970-667-2728
Ext. 351
Robin@eldonjames.com
E-mail orders:
Rachael@eldonjames.com
Fax
orders:
fax:
970-667-3204 Minimum
order:
Minimum order is $50 for Fittings, $100 for Tubing
~
Smaller minimum allowed for universities except
on tubing
Order
confirmations: All
e-mail orders automatically receive an e-mail confirmation
Fax and phone
orders receive confirmation by e-mail
(please include e-mail address) or fax Returns:
You
must notify Eldon James within 30 days to get
a return authorization # if you wish to return products.
A minimum 15% restocking fee is standard
for returns. All
Natural Materials products
are non-returnable
This
includes Natural Nylon, Natural Kynar®, Natural Polypropylene,
High Density Polyethylene, and all
products with Lot & Materials Traceability (NSF)
Exceptions
~ Eldon
James will accept returns on: (1)
Products that are mislabeled or do not match the
part numbers on invoice or confirmations
(2)
Products that are deemed by us to be defective
or outside of manufacturing tolerances *
We
encourage samples to determine product suitability
prior to placing quantity orders
* We prefer to
send order confirmations via e-mail
For
more ordering information please refer to the Terms
and conditions Page
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